IT Support Engineer
at Forensic Access
Nuneaton, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 19 Jan, 2025 | Not Specified | 21 Oct, 2024 | N/A | Logical Approach,Troubleshooting,Documentation,User Administration,Access,Virtualisation,Active Directory | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
REPORTING TO:
IT Manager
We are looking for an experienced IT Support Engineer to provide IT Support to the Group, across all locations within the Group.
The Forensic Access Group (incorporating Forensic Access, IntaForensics, Alecto Forensics, Analytical Services International and Forensic Testing Services) is a leading provider of forensic science services to the Criminal Justice System.
We are an ambitious group of companies and we would like to invite the very best candidates to join us on our journey.
KNOWLEDGE/EXPERIENCE/SKILLS:
- Microsoft Windows 11 Professional installation and configuration (Essential)
- Microsoft Server 2012/2016/2019 (Essential)
- Microsoft Office 365 / Azure (Essential)
- User administration
- Exchange Online (preferred)
- Dynamics365 (preferred)
- Microsoft Active Directory (Essential)
- User account administration
- Group Policy setup and troubleshooting
- Application support
- A basic understanding of LAN and WAN technologies including, TCP/IP, DHCP, DNS, CP Addressing, VPN, switching routing, wired and wireless access
- Virtualisation (Hyper-V / VMware / Proxmox)
- Procedure and documentation development
- Excellent analytic and trouble shooting skills, with a logical approach to problem solving
Responsibilities:
THE ROLE:
To provide IT Support to the Group, across all locations within the Group.
Ideally we are looking for someone on a full-time basis, 37.5 hours per week Monday to Friday, but flexibility is required depending on business need.
KEY RESPONSIBILITIES:
- Tend to the IT Support desk, acting as first line support
- IT Hardware installation & configuration
- Server & network equipment configuration and administration
- Update & manage anti-virus, security and software patching products
- installation and configuration of printers
- Ability to provide advice & guidance to users ensuring policies & procedures are adhered to
- Troubleshoot, diagnose and resolve PC & sever faults
- Support for MS Office Applications & Windows
- General IT support for the business
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Proficient
1
Nuneaton, United Kingdom
