IT Support Engineer (m/f/d)

at  shipcloud

YOUR MISSION

• Setting up and maintaining the platform
• Implementing new customers, carriers and integrations
• Providing support so that all processes run smoothly

ADDITIONAL SKILLS (A PLUS):

• Knowledge of API architecture
• Familiarity with Postman

ABOUT US

At Shipcloud, we are an international team united by a shared vision & passionate about logistics, e-commerce and software. Our cloud-based platform enables businesses to connect with all major shipping service providers and is designed to simplify the complex world of logistics.
We work hard, celebrate our achievements, and thrive on innovation as we push towards our goals. With offices in Hamburg, Bielefeld, Venlo, Rotterdam, and Madrid, we embrace a collaborative, creative and vibrant work environment. If you are excited by challenges, driven by results, and ready to be part of something bigger, Shipcloud is the place for you

As an IT Support Engineer, you play a central role in setting up and maintaining our platform. You will be involved in implementing new clients, carriers, and integrations with external systems, ensuring smooth logistics processes. Reliability, flexibility, and scalability are your guiding principles. You will collaborate with colleagues from customer service, professional services, product management, and engineering to deliver our solutions to our customers.