IT Support Engineer
at SYSNET SYSTEM AND SOLUTIONS PTE LTD
Singapore, Southeast, Singapore -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 08 Nov, 2024 | USD 3500 Monthly | 10 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Attend to user to solve reported IT issues.
- Windows OS installation, Microsoft Outlook configuration for email and troubleshooting.
- Basic wire/wireless Networking, NetworkPrinter installation/ File Server.
- Network Mapping & Basic knowledge on Cloud
- Setting up Office 365 email administrator
- Windows Server AD implementation, Configuration and Support.
- Setting up of new PC and data transfer to new PC/Desktop/Laptop.
- To ensure endpoint encryption is activated for computers and defined device.
- Responsible to install the organization’s standard and approved applications on computers and mobile devices.
- Service Asset and Configuration Management (SACM) of end user system
- 1st level troubleshooting for network issues and telephony system.
- To assist and liaise with IT Backend team members and users when there are reported IT-related incidents.
- Installs, maintains, and troubleshoots required client and hardware, whether onsite or remotely.
- To deliver support to an organization’s desktop, laptop to ensure all computers, network connections and software are functioning smoothly.
- Escalate to vendor and follow through for all hardware failure.
- Liaise on any requests for related matters including requests for quotations.
- To be the single point of contact for all correspondence between vendor and users.
- Assisting the Projects Engineers with new implementations and migrations
- Troubleshoot and resolve all hardware, operating system, software and application problems relating to desktops, notebooks, printers, mobile devices and PC peripheral.
- Setup and deploy smart-phones (Android, iOS) and tablets (Android, iOS).
- Install / Remove computer software and applications.
- Work with Helpdesk team for ticket escalation and reporting
- Document maintenance for all computer systems and network infrastructure.
- Timely submission of work log report and monthly attendance report
- Attend weekly/scheduled engineers meeting.
- Willing to gain experience in design, maintenance, and support of a Microsoft AD, SCCM Exchange infrastructure including performance, capacity, and recovery technologies
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Proficient
1
Singapore, Singapore
