IT SUPPORT OFFICER

at  Pirtek Australia

• Pirtek Fluid Systems
• Kings Park, Sydney NSW
• Help Desk & IT Support (Information & Communication Technology)
• Full-time
  Pirtek, a proudly 100% privately owned Australian company with over 44 years in the business, is an international success story specialising in mobile “on-site” service and replacement of hydraulic and industrial hose and fittings. Utilising a franchise business system as our service and delivery model, we are experiencing continued growth due to a philosophy based on service excellence, a proactive and planned business approach and creating a positive fulfilling work environment.
  Pirtek’s National Office in Kings Park requires a motivated, enthusiastic person who takes pride in their work to join their team as an IT Support Officer. You’ll be working with a variety of technologies and helping to provide support to our franchise network across Australia. The role also involves providing operational and ad-hoc support to our Kings Park team, troubleshooting, and ongoing development of our IT systems. This role will give you an opportunity to further develop your IT skills alongside a team who are experienced and skilled in their profession. Take this opportunity to become part of a company that offers stability and a positive fulfilling work environment with unlimited opportunities.

THE SUCCESSFUL CANDIDATE WILL IDEALLY HAVE KNOWLEDGE AND EXPERIENCE WITH SOME OR ALL OF THE FOLLOWING PRODUCTS:

• Microsoft Office (Excel / Word / Powerpoint)
• Windows Desktop (all versions) and Server 2012, 2016, 2019
• Linux Operating Systems (Red Hat / Centos / Rocky)
• VPN, Networking, Proxy Settings, Routers, Internet Modems, Ethernet
• IBM / Lotus / HCL Notes and Domino
• Microsoft SQL or other SQL variants
• .NET and VB
• Veeam
• vSphere ESXi
  With a competitive salary on offer, a free on-site gym, free parking and easy access by public transport coupled with great development opportunities, this is an opportunity not to be missed. Don’t miss out on this exciting opportunity to join a successful, established organisation; click ‘Apply for this job’ without delay.
  Pirtek is an equal opportunity employer.
  No agencies please.

• Provide on-site support and service to staff.
• Provide remote support to our Franchise users.
• Ensure all assigned support requests are promptly resolved (Level 1 and 2 support).
• Provide incident response and incident diagnostic and resolution support for users and incidents raised.
• Deploy, configure, upgrade and support devices including but not limited to desktops, laptops, tablets and peripherals.
• Install, configure, upgrade and support services including, but not limited to, operating software (MacOS, iOS and Windows), applications and systems.