IT Support & Projects Assistant (f/m/x)

at  Nuventura GmbH

Nuventura has developed a new generation of electrical switchgear that is highly innovative and environmentally sustainable, which it now industrializes for scaling globally. While the company continues to develop new products with its R&D department, it now ramps up its production capability to meet growing demand for its already developed products.
While Nuventura’s business model builds on licensing its technology to manufacturers around the globe, the company also supplies core components of the technology to such manufacturers. Additionally, Nuventura also manufactures full products for its home markets.
​Are you a student (f/m/x) with a strong interest in IT and a desire to gain practical experience in a dynamic, fast-paced environment? We are looking for an enthusiastic IT Support & Projects Assistant (f/m/x) to join our team! If you’re ready to apply your skills, learn new ones, and make a real impact, this opportunity is for you!

Tasks

• Provide IT Support: Offer IT administrative support to our team, manage hardware inventory, and coordinate repair processes.
• Handle IT Inquiries: Act as the first point of contact for IT-related issues, providing efficient solutions through our ticket system.
• Collaborate and Coordinate: Work with external second-level support teams to escalate and resolve complex technical issues.
• Assist with Onboarding: Help new employees get started by setting up workstations and providing IT support during their onboarding process.
• Participate in Projects: Get involved in IT projects, supporting change management and user adoption of new technologies.
• Improve Documentation: Contribute to the creation and enhancement of help articles and documentation for software and hardware.
• Support ERP Testing: Assist in testing new features in our ERP system and provide feedback for improvements.
• Enhance IT Processes: Help continuously improve our IT service processes to make them more effective and efficient.

Requirements

• Current Student: Enrolled in a relevant field such as Business Informatics, Business Administration, Computer Science, or a related discipline.
• Fluent in German and English: Strong communication skills in both languages.
• Passionate about IT: Interested in IT trends and technology, with some practical experience through internships or student jobs.
• Proficient in Microsoft 365 & SharePoint: Familiarity with these tools and a willingness to learn more.
• Independent and Proactive: Able to work independently, take initiative, and manage your tasks with a sense of ownership.
• Committed and Available: Willing to commit to the role for a minimum of one year.

Benefits

• You will be part of an innovative group of high-performance and experienced people from all domains.
• We will care for you and challenge you directly to become the best professional version of yourself.
• We believe in a culture of trusted ownership, caring meritocracy and constructive feedback where we elevate each other and challenge the status quo.
• Foods & Beverage: free drinks, snacks, fruit and veggie baskets.
• Regular team events, Christmas party, summer party, budget for department events.

We are looking forward to your application! Please email your resume, relevant references, letters of recommendation, your earliest possible start date, and a short, concise letter about why you are a good fit for this position.​
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Nuventura is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

• Provide IT Support: Offer IT administrative support to our team, manage hardware inventory, and coordinate repair processes.
• Handle IT Inquiries: Act as the first point of contact for IT-related issues, providing efficient solutions through our ticket system.
• Collaborate and Coordinate: Work with external second-level support teams to escalate and resolve complex technical issues.
• Assist with Onboarding: Help new employees get started by setting up workstations and providing IT support during their onboarding process.
• Participate in Projects: Get involved in IT projects, supporting change management and user adoption of new technologies.
• Improve Documentation: Contribute to the creation and enhancement of help articles and documentation for software and hardware.
• Support ERP Testing: Assist in testing new features in our ERP system and provide feedback for improvements.
• Enhance IT Processes: Help continuously improve our IT service processes to make them more effective and efficient