IT Support Specialist - 1st Level (f/m/d)

at  deeploi GmbH

YOUR MISSION

• You are the first point of contact for customers, take calls and tickets and prioritize them independently
• You are committed to solving underlying problems
• You forward complex issues to our level 2 experts
• You ensure that problems are resolved quickly and in a customer-friendly manner
• You maintain accurate tracking of customer interactions and issues in our ticket system
• You provide excellent customer service and show empathy in supporting customers

WHY US?

• Join the IT revolution – we are a small, but fast-growing team in Berlin and Munich with high ambitions – experience how to scale a startup to Europe’s #1 IT Operating System
• Attractive compensation package, incl. Virtual Stock Option Plan (VSOP)
• High responsibility and ownership from day 1
• Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits
• Office in Munich and Berlin-Mitte
  We are looking forward to your application!
  The deeploi Team

Please refer the Job description for details