IT Support Specialist 2nd Level - WindowsOS (f/m/d)

at  deeploi GmbH

80335 München, Bayern, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate18 Jan, 2025Not Specified18 Oct, 2024N/AGood communication skillsNoNo
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Description:

YOUR MISSION

  • You are the first point of contact for our customers and our 1st level support team
  • You provide technical support and are responsible for solving complex problems for our customers with a focus on cloud-based technologies
  • You respond to our customers´inquiries, offering solution-oriented assistance with a primary focus on cloud-based technologies
  • You actively collaborate with the IT support team to drive continuous process enhancements
  • You possess a deep understanding and, ideally several years of experience with the Windows operating system in combination with Microsoft 365 and/ or Google Workspace
  • You can extend practical experience to managing MDM systems, e.g. Microsoft Intune
  • You continuously aid the IT Ops team in enhancing and automating support processes

WHY US?

  • Join the IT revolution – we are a small, but fast-growing team in Berlin and Munich with high ambitions – experience how to scale a startup to Europe’s #1 IT Operating System
  • Attractive compensation package, incl. Virtual Stock Option Plan (VSOP)
  • High responsibility and ownership from day 1
  • Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits
  • Office in Munich and Berlin-Mitte
    We are looking forward to your application!
    The deeploi Team

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Proficient

1

80335 München, Germany