IT Support Specialist

at  CLV Group

COMPANY OVERVIEW:

CLV Group is where genuine passion meets success and community is at the heart of everything we do. We are not just real estate experts – we are community architects and builders dedicated to improving the regions we operate in. The goal of building better communities is deeply woven into the very fabric of our company, and we operate our business through a lens of sustainability and philanthropy to ensure we give back in impactful, meaningful ways. This is high-impact community building, community development, real estate acquisition/construction/development/management including office-to-residential conversions, all wrapped up with growth projections that are jaw dropping.
Trust us when we say that this is an incredible opportunity for top talent looking for careers in real estate. We have recently merged with PBC Group, which has been a strong step forward for both our teams by creating an environment for combined success to meet our future business goals. As we continue to merge our teams, we expect to grow on all fronts of our business so will be looking for top talent to join our team.

IT SUPPORT SPECIALIST

We seeking an experienced IT Support Specialist to join our IT team to support our cloud services environment, with a primary focus on Microsoft 365, including a variety of SaaS-based applications and IaaS/PaaS platforms, AWS and Azure. Your expertise will help ensure seamless administration, optimization, and user support across our cloud ecosystem.
As part of a small and agile IT team, you will need to be a versatile generalist capable of troubleshooting a wide range of IT issues while acting as the primary resource for cloud-related initiatives. This position requires a mix of hands-on technical support, system administration, and user enablement to ensure the organization fully leverages its cloud and SaaS investments.

QUALIFICATIONS

• Proven experience managing and supporting Microsoft 365 environments, including SharePoint, Teams, and Exchange.
• Hands-on experience with AWS and/or Azure services, with a solid understanding of IaaS and PaaS concepts.
• Familiarity with administering and supporting SaaS applications across various business functions.
• Strong troubleshooting skills and the ability to resolve technical issues across hardware, software, and cloud platforms.
• Excellent communication and interpersonal skills for providing user training and support.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
  This is an exciting opportunity for someone who is passionate about cloud technology, has a strong technical foundation, and enjoys working collaboratively to drive IT innovation and support.
  We are an on-site crew 5 days a week. We sometimes work late to make sure we meet our deliverables so the ability to work flexible and irregular hours is required. However, we do respect your work/life balance too.

• Serve as the primary administrator for Microsoft 365, ensuring optimal performance, security, and scalability.
• Manage and support IaaS/PaaS services such as AWS and Azure, including infrastructure deployment, monitoring, and troubleshooting.
• Provide administration and support for a variety of SaaS applications critical to the organization’s operations.
• Collaborate with cross-functional teams to implement and optimize cloud-based solutions that meet business needs.
• Troubleshoot and resolve technical issues across the organization’s IT environment, including desktop, network, and software-related concerns.
• Assist with user onboarding, training, and documentation to maximize adoption and productivity within our cloud ecosystem.
• Maintain strong security practices across all cloud services, including implementing and managing policies for data protection, access control, and compliance.
• Stay current on emerging technologies and trends in cloud services to proactively recommend improvements.