IT Support Specialist

at  EG Group

Role: IT Support Specialist
Location: Blackburn, BB1 2FA – Office Based
Contract: Full-Time / Permanent
Salary: £28,000 circa - Dependant on Experience
Company: EG Group
This is an office based role 5 days a week

ABOUT THE ROLE:

EG Group are excited to announce a brand-new opportunity as an IT Support Specialist at our Head Office! This is a multi-functional role that offers the opportunity to work across teams in the UK, Benelux, and France.
As part of our dynamic environment, the successful candidate will play a pivotal role in supporting and enhancing the technology landscape within our FTG (Food-to-Go) sites. This includes resolving POS and payment issues, contributing to innovative technology projects, and ensuring seamless operations across the regions. You will also play a key administrative role in maintaining IT procurement processes, including raising purchase orders through our SAP system for the UK and Europe.

WHAT YOU’LL BE DOING:

• Provide first-class support for POS systems and payment issues across EG Group’s Food-To-Go sites.
• Collaborate with UK, Benelux, and French teams to implement and maintain technology solutions for our Food-To-Go sites.
• Work on technology-driven projects to ensure sites operate with cutting-edge tools and systems.
• Maintain IT procurement processes, including raising and managing purchase orders in SAP for the UK and European regions.
• Act as a liaison between internal teams and external vendors to ensure the timely delivery of IT solutions and services.
• Regularly communicate updates to relevant stakeholders on ongoing projects and operational issues.
  This list is not exhaustive and may be added to or amended from time to time.