IT Support Specialist

at  RUGGED ASIA PTE LTD

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate12 Nov, 2024USD 4500 Monthly14 Aug, 20242 year(s) or aboveEnglish,Resolutions,ItNoNo
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Description:

JOB DESCRIPTION AND REQUIREMENTS:

  • Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
  • Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
  • Assist in patch/change management and network configuration requests.
  • Maintain records of all IT-related issues via in-house ticketing system.
  • Assist in routine reporting on all incidents, problems, status and resolutions.
  • Organise and provide training and awareness workshops.
  • Provide consultancy and IT roadmap planning for client environment.
  • Handle routine administration and other ad hoc matters.
  • Have at least 2 years’ experience in supporting End-User Computing devices.
  • Possess knowledge in IT networking and LAN.
  • Possess experience in managing an Office 365 corporate environment.
  • Able to communicate well in both written and spoken English.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Proficient

1

Singapore, Singapore