IT Support Technician

at  Colas

Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a ‘Gold Investor in People’ award for continuously developing and rewarding our employees, offering excellent career potential.
https://youtu.be/UfW2V6iUHpw

PACKAGE DESCRIPTION

Here at Colas, we offer a great total compensation package, including a salary of £30,000 pa

• Our Colas Pension Scheme has combined contributions of up to 10%
• Life Assurance Scheme which is x4 basic salary
• 25 days annual leave per year + Public Holidays
• Holiday Purchase & Selling Scheme
• Hybrid Working Scheme (dependent on the role)
• Opportunities to study towards a fully funded Professional Qualification
• Ongoing personal/professional development
• Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal

PURPOSE OF THE ROLE

As IT Support Technician you will ensure the day-to-day management of the operation in compliance with schedules and expected quality. Monitors the operation of computer equipment within the framework of standards, operating methods and security. You will be based in the Colas Portsmouth location on a hybrid, supporting the Manager.

MAIN RESPONSIBILITIES

The IT Support Technician ensures the management of the operation and executes computer work and reproduces the results of the production, monitors the functioning of the resources of the site, monitors the operation of the production systems and tools, controls the quality management of the results, etc. You will assists with the planning, research, and analysis of systems development, technology integration, capacity planning, data administration, training, and technical support and service
The IT Support Technician alerts in cases of major malfunctions and differentiates between minor and major malfunctions and reports the latter. You will manage operational incidents (diagnosis, intervention, alert), performs 1st level troubleshooting application maintenance, informs users, monitors interventions, etc and ensure the physical security of the data in terms of backup and archiving and manages the necessary hardware resources.

IN LINE WITH OUR COMPANY POLICY, COLAS LTD HAS A PREFERENCE FOR DIRECT HIRING AND WE WILL REACH OUT TO OUR PSL (PREFERRED SUPPLIERS LIST) AGENCIES IF THE ROLE IS ELIGIBLE FOR RELEASE. WE DO NOT ACCEPT SPECULATIVE CVS FROM AGENCIES. IF A SPECULATIVE CV IS SENT, NO FEE WILL BE APPLICABLE.

As a business, we hold three core values Caring, Sharing and Daring.
We are committed to Caring for our colleagues, promoting, equality and diversity, and maintaining a culture of fairness, transparency, and respect for all employees, clients, communities, suppliers, contractors, and other stakeholders.
We harness a productive environment where talents are being fully utilised and organisational goals are met, Sharing our knowledge and expertise with colleagues to progress and expand on new ideas, promoting trust, responsibility, and solidarity.
Our culture is built on an innovative and pioneering mindset, Daring to welcome new ideas and approaches. We are driven to invest in our employees and encourage them to participate in innovation, moving forward and striving to provide sustainable infrastructure solutions