IT Support Technician
at Irwin Seating Company
Grand Rapids, MI 49544, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 15 Feb, 2025 | Not Specified | 16 Nov, 2024 | 2 year(s) or above | Computer Science | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
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OPT | H4 Spouse of H1B |
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
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C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
POSITION OVERVIEW
Irwin is seeking a dynamic technical support specialist to provide exceptional user hardware and software support. This role provides the opportunity to build expertise with a variety of equipment including laptops and other hardware, network connectivity, software licensing and administration, Windows and MacOS software, and more.
QUALIFICATIONS
- Education: Bachelor’s degree in Computer Science, Business Administration, or related field
- 2 years of hands-on experience in technical support role
- Ability to manage multiple priorities and meet established service level agreements and deadlines in a production environment.
How To Apply:
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Responsibilities:
- Configure and procure PCs/laptops, loading software and administering enterprise licenses.
- Monitor support tickets for associate service requests to troubleshoot reported problems and take necessary steps to solve them.
- Deploy and support manufacturing equipment such as barcode scanners and tablets
- Manage operating system patch and update deployment across the organization
- Excellent communication skills, both verbal and written
- Strong problem-solving and troubleshooting skills
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Technician
Graduate
Computer science business administration or related field
Proficient
1
Grand Rapids, MI 49544, USA