IT Support Technician Level 2

at  EquiSoft

IT SUPPORT TECHNICIAN LEVEL 2

What is Equisoft? Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world’s leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, industry knowledge, cutting-edge technologies and experts. With its business-driven approach, in-depth industry knowledge, cutting-edge technologies and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its customers meet the challenges of this era of digital transformation.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulating environment. If that’s not enough, then check out these other perks below:

• Hiring Location: UK (Bath office)
• The position is 5 days at the office
• Internal Job title: IT Support Technician
• Full-time Role
• Salary: £30-40K
• Benefits day 1: private medical insurance, life insurance, pension matched contribution, etc.
• Number of hours per week: 37.5
• Educational Support (Pluralsight)

Role: The IT Support Technician Level 2 reports to the Manager, IT Service Desk Team and is part of the IT Service Desk Team. You will be part of an international team of 7 other IT Support Technician. The candidate will solve various technical issues encountered by Equisoft employees based in the UK and internationally. If you enjoy problem solving, staying current with the latest technologies, helping your colleagues and you are a person who is looking to grow within a dynamic international context

SOFT SKILLS

• Strong customer service and communication skills (both written and verbal)
• Possess the ability to problem solve and an analytical mindset
• Ability to communicate technical concepts
• Strong sense of organization and prioritizing
• Ability to communicate, write and synthesize information
• Ability to multi-task in a rapid-paced environment
• Team spirit, tact, diplomacy, autonomy, rigor, and discipline

Please refer the Job description for details