IT Support Technician/Network Technician (1st line) - Based in our Northern

at  The Whitehaven Academy

WHY JOIN CET?

As part of our growing multi-academy trust, you’ll be working in an organisation led by shared vision, honesty, and purpose. This is an exciting time to join CET as we continue to build on our successes and grow into one of the highest-performing MATs in the North of England.

Here’s what we offer:

• A people-first approach: Be part of a supportive and collaborative community.
• Professional growth: Access exceptional career development and CPD opportunities tailored to your ambitions.
• Innovation in work-life balance: We constantly review and enhance our family-friendly policies to help you achieve a healthy work-life balance.
• Employee benefits package: Enjoy a range of perks designed with you in mind.

This role offers an excellent opportunity for an individual with strong IT skills, a customer-service mindset, and a passion for solving problems. Whether you’re just starting out or looking for your next challenge, CET is the perfect place to thrive.
If you have the qualities we require, along with the passion and aspirations to contribute to the success of the Trust, we urge you to hit the “Apply” button.
The Cumbria Education Trust is committed to safeguarding and promoting the welfare and safety of children and young people and expects all staff and volunteers to share this commitment. Enhanced DBS disclosure and Barred List checks are required for this post. In line with Keeping Children Safe in Education, on line searches are carried out on successful candidates.

ABOUT THIS ROLE

• Hours of work: 37 hours per week, permanent
• Working pattern: Monday to Friday 8:30 till 4:30pm
• Full year
  Are you looking to kick-start or grow your career in IT while gaining access to exceptional professional development opportunities? Cumbria Education Trust (CET) is on the hunt for a motivated and dedicated IT Support Technician / Network Technician to join our dynamic IT team.
  In this pivotal role, you’ll be the first point of contact for IT support, delivering a highly professional service while working closely with school-based staff to solve a variety of IT challenges. Whether it’s resolving issues on-site, maintaining and installing hardware, or configuring software, your work will directly impact our schools’ ability to create innovative and inspiring learning environments.

YOUR KEY RESPONSIBILITIES

• Providing IT helpdesk services with a customer-focused approach
• Resolving on-site IT issues promptly and efficiently
• Maintaining and repairing hardware
• Installing and configuring software
• Supporting system administration and backup processes