IT Supporter

at  SCADA International

Would you like to be part of a growing, entrepreneurial business within renewables? Do you have an interest in supporting customers with advanced IT issues? And would you like to join a dynamic, international organization, where two days are rarely the same?
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IT SUPPORTER FOR SCADA SYSTEMS

SCADA International - Hannover, DE
We are looking for someone who is excited about IT solutions that empower the green energy transition, and who is ready to develop their IT skills in a more specialized direction.
Working with us, you will become part of a small team with high expertise in wind farm technology, IP networks, and Linux systems. Our own Linux-based software, claVis, offers hardware-agnostic solutions to monitor and manage energy asset operations, including wind turbines and solar farms.
The role comes with plenty of opportunities for professional development and increased responsibilities, and is great for someone who is motivated by work that brings new technical challenges, and who thrives in a dynamic and fast-paced organization, where adaptability and collaboration are key. We offer our employees a hybrid work set-up, so you get to enjoy the benefits of having close interactions with your colleagues, as well as the flexibility of working remotely some days.
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Your main responsibilities as our IT Supporter will be:

• Accepting and processing support requests from customers.
• Preparing the configuration for new systems.
• Troubleshooting the claVis-Linux environment.
• Remote support for our service technicians in the field.
• Document new installations and update existing documentation

To be a great fit for this role, you:

• Demonstrate excellent problem-solving skills.
• Are service-minded and great at interacting with customers.
• Are quality-focused and pay attention to details.
• Communicate fluently in English and German.
• Take pride in the quality of your deliveries and can work within tight deadlines