IT System Engineer (M/F)

at  CLdN SA

IT SYSTEM ENGINEER (M/F)

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.
Due to our continuous expansion, CLdN IT Systems SA is looking for a System Engineer to reinforce the IT Support & Project Services team for our headquarter in Luxembourg (Grand Duchy of Luxembourg).

SKILLS

We are looking for people with capacity to cover a multi-technology environment with high technicity in several of the following areas:

MISCELLANEOUS EXPERIENCES

• Load balancing, Mail relay
• Networking: router, Firewall, switches, WLAN
• HP-UX and/or Linux RedHat
• HP Storage & Server infrastructure

You will be in charge of controlling our Infrastructure hosted in 2 datacenters in Luxembourg as well as our 20 remote sites in Western Europe serving more than 1000 users. You will execute the following tasks:

Operations:

• Incident support on urgent or large impact issues (Incident Management);
• Investigate and determine incident root cause (Problem Management);
• Liaise with vendors and other IT personnel for problem solving;
• Provide to 1st and 2nd level best attention, mentoring and documentations;
• At high level, manage and supervise all installed systems and infrastructure;
• Operate a permanent and proactive healthcare control of your platform;
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks;
• Ensure Data Security against internal and external attack.

Project & Change Management:

• In cooperation with our Head of Infrastructure (CTO) and external consultants, review or propose design of Hardware / Software / Network configuration;
• Realize proof of concept (POC) on various technologies;
• Test for new versions and features on UAT and Pre-Production environment;
• Manage projects, plan resources and forecast delivery;
• Operate Change Management:
• Schedule operations in cooperation with users / IT Team / Suppliers;
• Verify actions plan conformity with our requirements and safe to our operations;
• Program and assist third party onto their actions;
• Report progress and milestone.
• Execute/follow-up of the installation by ensuring a smooth running of all IT systems;
• Based on management report, elaborate system functionality and ensure that IT facilities meet user needs;
• Ensure that software licensing laws are respected.