IT Systems Administration Assistant

at  ACS International Schools

ACS International Schools are recruiting for an IT Systems Administrative Assistant to join our IT team based at our Cobham Campus.
The IT Systems Administrative Assistant supports ACS’s IT Strategy through the effective maintenance of essential business information and core IT services, as well as the efficient management of the IT Department. The IT Systems Administrative Assistant reports to the Data and Systems Integration Manager but works closely with the Head of IT to deliver department-wide objectives.

QUALIFICATIONS AND TRAINING

Essential requirements:

• Level 3 (or NVQ Level 3) qualification, with additional training in office administration or

entry-level IT certifications are preferred.

KNOWLEDGE AND EXPERIENCE

• Experience administering IT systems and processes (Active Directory, Zoom, Outlook)
• Comfortable with contemporary Cloud-based technologies and their user interfaces
• Familiarity with IT Department working environments and systems
• Basic level understanding of Windows and Apple OS
• Basic level operational support of iPads, Interactive TVs, Mobile Phones and other IT hardware
  Location: ACS Cobham
  Working Pattern: Monday – Friday, 8.30am – 4.30pm
  Start Date: ASAP

• Ensure the accuracy of Active Directory data (user details, contact details and extended attributes)
• Help to validate and support improvement in systems, processes, and procedures used across the organisation to maintain complete and accurate records.
• Effectively administer the internal phone system, adding users, updating entries, and assisting with setup and day-to-day use
• Support management and ongoing improvement of ACS Zoom contract.
• Administer ACS mobile phone contracts (checking lines, packages and ordering handsets as required)
• Provide basic front-facing IT operational support for students, parents, and staff interacting with IT systems.
• Help to maintain the Visitor sign-in systems and Guest Network provision.
• Update IT information on Schoology (intranet)