IT Systems Administrator

at  Meda

Mennonite Economic Development Associates (MEDA) invites applications for an IT Systems Administrator to join our dedicated and talented Information Technology Services team in our mission to create business solutions to poverty!
MEDA’s work is built on a foundation of Mennonite business roots and faith-based values, within the global context of the UN Sustainable Development Goals. We believe business solutions are effective interventions to address poverty. Through a market-systems approach and strategic partnerships, MEDA enables access to finance and provides business and technical expertise to build transformative agri-food market systems that create decent jobs, allowing traditionally excluded groups to become active participants in a sustainable economy. MEDA welcomes all who share our values and want to join us in our mission. To find out more about MEDA, please visit our website at www.meda.org.

POSITION SUMMARY

The IT Systems Administrator will be responsible for the health and maintenance of MEDA’s Office 365 environment and all related technologies. Additionally, you will be responsible for the lifecycle management from procurement to asset disposal for workstations and other end-user related technologies for MEDA staff globally.

Working closely with MEDA’s business units, you will configure and maintain SAAS-based systems and drive interconnectivity between them using a standardized approach. As the IT focal point, you will be called on to provide guidance for all technical related challenges. Administratively, you will be responsible for creating and updating standard procedures and other documentation.

• Job Status: Full-Time
• Start Date: September 2024
• Location: Ontario, Canada (ideally within proximity of Waterloo, Ontario office) Hybrid work arrangement
• Annual Salary Range: CAD $65,300 - 72,550

REQUIREMENTS

Education: Post secondary education in Information Technology, Computer Science or a related field.
Experience: Minimum of 4-6 years of demonstrated experience in IT support, systems administration or related role.

ADDITIONAL QUALIFICATIONS:

• Appreciation and support of MEDA’s mission, vision and values.
• Extensive proficiency utilizing Microsoft 365 applications.
• Proven decision-making, problem solving and organizational skills.
• Security-focused mindset to ensure vigilance and compliance.
• Technical proficiency, resourcefulness and adaptability
• Demonstrated experience providing superior customer service including excellent communication and interpersonal skills with internal teams and with external vendors.
• Commitment to continuous learning and professional development.

Working closely with MEDA’s business units, you will configure and maintain SAAS-based systems and drive interconnectivity between them using a standardized approach. As the IT focal point, you will be called on to provide guidance for all technical related challenges. Administratively, you will be responsible for creating and updating standard procedures and other documentation.

• Job Status: Full-Time
• Start Date: September 2024
• Location: Ontario, Canada (ideally within proximity of Waterloo, Ontario office) Hybrid work arrangement
• Annual Salary Range: CAD $65,300 - 72,55