IT Systems Analyst

at  DHL

ABOUT US

When you work with us you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.
We are the world’s leading contract logistics company. We create competitive advantages for our customers through customised warehousing and transportation services. We combine our global scale with local knowledge and sector experience.
At DHL Supply Chain (DSC) Australia there’s more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.
Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.
DSC is committed to fostering an environment where employees feel comfortable to balance their priorities, work commitments, team engagement and work/life balance in collaboration with their manager, ensuring good and productive outcomes for all. DSC will support flexible working arrangements that are tailored to the individual role requirements
DHL Supply Chain Australia is a Great Place To Work certified.

REQUIREMENTS

• Relevant Tertiary degree (Bachelor level or equivalent)
• Essential 2+ years WMS experience in configuration and/or support, ideally Manhattan
• Experience in delivering supply chain IT solution designs to external customers
• Excellent personal presentation and strong written & verbal communication skills
• Dedication to delivery, quality outcomes and team participation

As an IT Systems Analyst at DHL, you will be part of a team that is pivotal in managing the IT pipeline for the Technology sector. Liaising with DSC stakeholders within the Technology sector to help clearly define requirements for Projects & CI activities and then design solutions to meet requirements. The role is also key in providing support for BAU activities, change requests and continuous improvements within the sector.

• Manage, design and implement IT solutions for projects and/or changes to existing services
• Be the Manhattan WMOS Subject Matter Expert
• Act as the SME in requirements gathering & solutions design using sector specific skills/tools
• Manage customer relationships, expectations & communications for the IT component of projects & change
• Utilise project management methodologies to ensure projects are delivered on time, to budget and are of a high quality
• Central IT customer point of contact for assigned projects