IT SYSTEMS OPERATIONS ENGINEER
at NET ONE ASIA PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Oct, 2024 | USD 4500 Monthly | 08 Jul, 2024 | 3 year(s) or above | Management Skills,Bmc Control M,Solarwinds,Working Experience,Information Technology,Operating Systems,Unix,Soft Skills,English,Symantec,Nlb,Computer Science,Communication Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.
JOB REQUIREMENTS
- Good knowledge of windows operating systems, Clusters, NLB, or Unix
- Good knowledge of OS Provision, hardening and patching.
- Good knowledge of Solarwinds, Manage Engine.
- Good knowledge of AV solution such as Symantec.
- BMC Control-M
- Good server experiences like AD administration & basic networking experiences
- At least 3 years of relevant working experience in infrastructure support is required for this position.
SOFT SKILLS:
- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
- Good problem solving and logic skills
- Good communication skills (verbal and written) in English
- Excellent customer management skills
QUALIFICATIONS:
- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
- Information Technology Infrastructure Library (ITIL) foundation certification
Responsibilities:
- Monitor condition of server, apps and security measures
- Identify, log and resolve technical problems of the scope (Incident Management)
- Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
- Respond to site to troubleshoot, diagnose and rectify faults
- Liaise and coordinate the recovery of systems
- Identify potential changes and system improvements for consideration and implementation (continuous improvements)
- Create, maintain and distribute reports of progress to service delivery manager.
- Any other ad-hoc tasks assigned
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Information Technology
Diploma
Computer Science, Engineering, Information Technology, Technology
Proficient
1
Singapore, Singapore