IT Technical Analyst

at  Clark Executive Ltd

The IT Technical Analyst is responsible for providing high-quality technical support to 250 end users, ensuring efficient operation, maintenance, and security of IT systems and networks. Reporting to the IT Infrastructure & Network Manager, this role requires a proactive approach to troubleshooting, maintaining infrastructure, and implementing IT solutions.

• Work as part of the IT Helpdesk team supporting:
• Microsoft 365
• WAN & LAN networks
• Firewalls
• VMware & Windows Server
• Windows 10/11 deployment and support
• OS and software patching
• Business applications
• Ensure IT security best practices across the network.
• Support and maintain local and wide-area networks.
• Assist in updating and testing the Group Business Continuity Plan.
• Provide out-of-hours support and travel between locations as needed.
• Follow procurement processes for hardware and software purchases.
• Research, source, and implement hardware/software solutions as required.REQUIRED SKILLS AND EXPERIENCE:
• IT degree or equivalent qualification.
• 1-2 years’ experience as a computer technician or in a similar role.
• Strong troubleshooting skills and a thorough understanding of computer systems and IT components.
• Knowledge of LAN/WAN networks and IT best practices.
• Excellent communication and organizational skills with the ability to manage multiple time-sensitive tasks.At Clark, we stand as more than just a Recruitment Consultancy; we’re a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.Why Choose Clark as your Trusted Recruitment Partner?
• Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
• Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We’re here to help you source the best career opportunity.
• Personalised Assistance: From start to finish, we’re committed to making your job search journey as smooth as possible.READY TO BEGIN? APPLY NOW.INDCLA