IT Technical Trainee Scheme

at  NFU Mutual

IT TECHNICAL TRAINEE SCHEME

• Kickstart your IT career and join an exciting programme designed to develop future IT talent.
• Gain hands-on experience, professional qualifications, and valuable technical and soft skills to set you up for future success.
• Enjoy hybrid working, with up to 80% from home and 20% in our Stratford-upon-Avon offices.

ABOUT YOU

Whether you’re a school leaver, career changer, or someone with a keen interest in IT, this scheme is for you. You don’t need prior technical experience—what matters most is your enthusiasm for learning and your ability to work collaboratively in a fast-paced environment.
To join this scheme, you’ll need to have achieved at least two A Levels or an equivalent Level 3 qualification. We’re looking for individuals with:
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Customer Focus: Experience of working in a customer-facing role with a commitment to delivering excellent service.

• Problem-Solving Skills: The ability to analyse and resolve issues effectively.
• Learning Agility: A willingness to adapt to new tools and challenges.
• Strong Communication: Confident, clear, and able to collaborate with diverse teams.
• Attention to Detail: Organised and accurate in managing tasks.
• Digital Literacy: Familiarity with Microsoft Office tools like Word, Excel, and PowerPoint.

If you’re ready to launch your IT career and want to join a trusted financial services provider committed to your growth, we’d love to hear from you.

You’ll also work towards professional qualifications relevant to your role. Examples include:

• ITIL® 4 Foundation Certificate in IT Service Management.
• ServiceNow Certified Administrator (for ServiceNow roles).
• SIAM® and specialised monitoring courses (for Telephony roles).
• Apollo 13 IT Service Management Business Game – a unique, hands-on learning experience

Customer Focus: Experience of working in a customer-facing role with a commitment to delivering excellent service.

• Problem-Solving Skills: The ability to analyse and resolve issues effectively.
• Learning Agility: A willingness to adapt to new tools and challenges.
• Strong Communication: Confident, clear, and able to collaborate with diverse teams.
• Attention to Detail: Organised and accurate in managing tasks.
• Digital Literacy: Familiarity with Microsoft Office tools like Word, Excel, and PowerPoint