IT Technician (Contract)

at  Deloitte

Company Description
Deloitte provides industry-leading audit and assurance, tax and legal, consulting, financial advisory, and risk advisory services to nearly 90% of the Fortune Global 500® and thousands of private companies. Our professionals deliver measurable and lasting results that help reinforce public trust in capital markets, enable clients to transform and thrive, and lead the way toward a stronger economy, a more equitable society and a sustainable world. Building on its 175-plus year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte’s approximately 415 000 people worldwide make an impact that matters at www.deloitte.com
Job Description
The ATS division within Deloitte is looking to hire an IT Technician on a fixed term contract basis who will, under direct supervision perform simple, onsite hardware, software and peripheral updates and repair within a predefined SLA. Responsible for troubleshooting and repair of computer systems and peripheral equipment located throughout the organisation. Provides adhoc end user training on the use of systems
The candidate will bring with them, 1 year and above IT support experience, preferably within a large corporate environment.
Qualifications

Minimum Qualifications

• Comptia A+ and/ N+ certification

Desired Qualifications

• Microsoft MCSA (Microsoft Certified Solutions Associate) certification

Additional Information

• Create and Maintain client relationship
• Install and configure of standard hardware & software
• Maintain a tidy environment
• Administration and filing for IT service desk
• Manage third party calls
• Filling in for absent colleagues
• Monitoring of SLA of calls (SLA 98%) on Service Now
• Logging system detail
• Assists with AV setups for events