IT Technician (Desktop/First Line Support, Permanent, Full-time)

at  Diocese of Arundel Brighton

Crawley RH10 6RP, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Apr, 2025Not Specified24 Jan, 20251 year(s) or aboveGood communication skillsNoNo
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Description:

OVERVIEW

We are seeking a skilled IT Technician o assist the IT Manager in delivering effective IT support for the Diocese. This is a hands on role, working with teams at the diocesan central office, The St Philip Howard Centre, Crawley, and parishes across Sussex and Surrey to deliver first-line support to IT users.

Education:

  • GCSE or equivalent (preferred

Experience:

  • Technical support: 1 year (preferred)
  • Customer service: 1 year (preferred

Responsibilities:

  • Support central office diocesan staff with desktop/first line support, escalating to the IT Manager where appropriate.
  • Provide a first line of contact for parish teams, supporting the use of Office 365 and other centrally managed systems; assisting the IT Manager as diocesan-wide projects continue to be rolled out.
  • Assist in the on-going training of IT related systems to stakeholders such as Office 365, ChurchSuite database system and other software applications.
  • Support the setup of meetings and events with IT/AV requirements within the central office.
  • Ensure safe practices are observed in the use of all IT/AV equipment as directed by the IT Manager.
  • Assist in maintaining IT linked systems in the central office, including access control system, photocopiers/printers and signing in system. * Supervise the hiring of central IT equipment and appropriate booking of these resources, checking for any maintenance needs after each booking.
  • Provide technical support to the Communications Team to ensure that any processes requiring technical support can be completed without delay.
    Job Type: Full-time
    Pay: £26,000.00-£32,000.00 per year

Benefits:

  • Company pension
  • On-site parking

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Technical support: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location: In perso


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Graduate

Proficient

1

Crawley RH10 6RP, United Kingdom