IT Technician

at  NanoXplore

Do you want to be challenged and work in a dynamic and stimulating environment? NanoXplore is the company for you!
You will have the opportunity to work for a fast-growing company that creates sustainable products that push the conventional boundaries in multiple industries. Innovation is part of our core values; and we encourage new ideas whether they are big or small.

RESPONSABILITIES

• Installation of PC hardware, Software related to the business;
• Check and maintain computer hardware such as mouses, printers, etc…
• Install, configure and manage software and their functions according to specifications;
• Develop and maintain local networks and remote networks;
• Ensure security and privacy of networks and computer systems;
• Troubleshoot to identify and resolve problems in a timely manner;
• Document and maintain tickets with issues and resolutions ;
• Maintain hardware and software inventory;
• Identify computer or network equipment shortages and place orders when necessary.

TRAINING AND EXPERIENCE

• AEC/DEC in Computer Science, Networking etc.
• Certification as IT Technician is a considerable asset.
• In-depth knowledge of project management tools and technologies, as well as Agile development methodologies;
• Experience with M365, Windows OS, Windows Server OS;
• Knowledge of internet security and data privacy principles.

SKILLS AND ATTITUDE

• Problem solver and attention to details;
• Excellent communication and interpersonal skills;
• Outstanding organizational and time-management skills.
• Solution oriented;
• Self-starter;
• Curious;
• Motivated.

Under the supervision of the Global IT Director, the IT Technician is responsible for providing technical support to all users. He/she installs and maintains computer equipment, systems and networks and manages the inventory.