IT Technology Services Senior Specialist

at  SAP

WE HELP THE WORLD RUN BETTER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

QUALIFICATIONS

• Education:
• High school diploma or bachelor’s degree (preferred).
• Experience:
• Over 2 years in AV/Meeting Rooms equipment.
• Over 3 years in second-level IT support or technical implementation roles.
• Project Management Experience.
• Proficient in IT asset management systems, showcasing a robust skill set with relevant tools and processes.
• Demonstrated experience in a global setting.
• Skills:
• Technical expertise in audiovisual equipment.
• Certification in audiovisual technology (desirable).
• Certification in project management (desirable).
• Strong problem-solving and troubleshooting abilities.
• Clear communication and interpersonal aptitude.
• Proficiency in Windows, MacOS, iOS, Android, SharePoint, Office 365, Power BI, Teams, and Power Platforms.
• General IT knowledge with strong troubleshooting skills.
• Willingness to learn and adapt to new technologies.
• Ability to work independently and collaborate globally.

The Office Technology Team (OTX) is a regional field IT organization that also serves as a global provider for IT Infrastructure Services, specializing in meeting room and office buildouts. Our mission is to ensure rock-solid operations for the services in scope across the globe through a combination of Managed Service and internal experts.
We are actively seeking a Global Meeting Room Technology Specialist to enrich our diverse and talented team. This role is pivotal in maintaining and advancing our meeting room technologies across a vast network of 6,000 global meeting spaces.
This role offers a fantastic opportunity to join a unique global team that is committed to diversity, equity and inclusion whilst developing skills in project management, operational management, and other areas of IT.