IT Technology Specialist - Observability

at  Ericsson

Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, Ericsson is working towards the Networked Society: a world connected in real time that will open opportunities to create freedom, transform society and drive solutions to some of our planet’s greatest challenges.

Overall Responsibilities & Outcomes of the Job role

• Develop the technology and architecture strategy and planning/roadmap for the Product(s) in scope, in collaboration with Product Teams for Medium Complexity Products.
• Owns responsibility for technical setup, architecture, system documentation and has key expertise about platform interfaces, integrations, and roadmaps.
• Collaborates with Enterprise Architects and ensures Architectural Guidelines and Principals are followed as defined in Target Architecture Master Plan
• Support and guide the Product Team in ensuring both a strategic long term and short-term perspective on the Product Lifecycle
• Drive and protect the design / integration / architecture for the product(s)
• Understand technical trends affecting the product(s) and judge when new technology is sufficiently mature and cost-efficient to include in products and solutions.
• Support Solution Architects who are part of the Product Team
• Contribute to Product Area Strategy Along with Product Owne

The Technology Specialist for Observability Tools is responsible for designing, implementing, and maintaining a comprehensive observability framework to monitor the health, performance, and reliability of systems across the enterprise.

• Implement and manage observability tools (e.g., Prometheus, Grafana, Elastic, Splunk) to monitor system performance, health, and reliability across cloud-native and hybrid environments.
• Collaborate with cross-functional teams to integrate observability into CI/CD pipelines and DevOps workflows.
• Define and enforce best practices for logging, tracing, and monitoring in applications.
• Work with cloud platforms (e.g., AWS, Azure, GCP) and container orchestration systems (e.g., Kubernetes, Docker) to ensure full visibility into cloud-based applications and services.
• Develop and refine alerting mechanisms to ensure timely detection and response to potential issues.
• Analyze system metrics to drive performance improvements, root cause analysis, and capacity planning.
• Continuously improve observability practices to enhance visibility, reliability, and operational efficiency