IT- Trainee

at  DHL

Title: IT- Trainee
Location: GSC BOG
Support the IT department in everything relevant to information systems, data management, ticket support, installation preventive and corrective maintenance.

Key Responsibilities:

• Provide technical assistance to intern users, helping them to solve problems and answer questions.
• Assist in the installation, configuration and maintenance of hardware and software.
• Collaborate with the team on software and/or IT infrastructure development projects.
• Contribute ideas to improve the efficiency and security of internal systems.
• Maintain up-to-date documentation on configuration, procedures, and changes.

SKILLS / REQUIREMENTS:

• Active student of a technology program related to Information Technology IT. (Technology in systems)
• Approval of internship by SENA.
• Knowledge in operating systems (preferably Windows), network, hardware and Software.
• Experience with Office Software (Microsoft Office 365).
• Technical problem-solving skills and ability to learn quickly.
• Excellent communication and teamwork skills.
• Customer Service.

• Provide technical assistance to intern users, helping them to solve problems and answer questions.
• Assist in the installation, configuration and maintenance of hardware and software.
• Collaborate with the team on software and/or IT infrastructure development projects.
• Contribute ideas to improve the efficiency and security of internal systems.
• Maintain up-to-date documentation on configuration, procedures, and changes