IT Triage Officer

at  MidCoast Council

New South Wales, NSW, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 Mar, 2025USD 36000 Annual29 Jan, 2025N/ATechnology,EnquiriesNoNo
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Description:

Are you looking for the right career and lifestyle move? Do you want to make an impact on the future of the community you live in? Here’s your opportunity to kick a career goal while you enjoy an incredible lifestyle on the beautiful Barrington Coast.

WHAT YOU’LL BRING

We are looking for a motivated and skilled IT professional who aligns with our organisational values and is eager to contribute to our mission.

  • Advanced skills in managing self and displaying resilience and adaptability.
  • Strong communication and engagement abilities to effectively collaborate with diverse teams.
  • Proven track record in problem-solving and delivering results in a fast-paced environment.
  • Experience with technology and information resources.
  • Previous IT Service Desk and/or Technology One experience would be highly regarded

If you are someone who thrives in a collaborative environment and is committed to continuous improvement, we encourage you to apply and join our team.

WANT TO KNOW MORE?

Please review the position description in PDF or Word formats
For questions relating to the position requirements please contact Simon Hayes, IT Solutions Coordinator who is the hiring manager for this role. Simon can be reached on (02) 7955 7275 or simon.hayes@midcoast.nsw.gov.au.
For enquiries regarding the application process contact Corinne Matlawski, Human Resources Business Partner who is the HR representative for this role. Corinne can be reached on (02) 7955 7275 or at corinne.matlawski@midcoast.nsw.gov.au.

Responsibilities:

The IT Triage Officer plays a crucial role within our organisation by effectively managing IT incidents and requests. This position requires a proactive approach to problem-solving and a commitment to providing excellent customer service. You will work collaboratively with various stakeholders to ensure that IT services are delivered efficiently and effectively.
Your responsibilities will evolve with the strategic direction of MidCoast Council, allowing you to grow and adapt in a dynamic work environment.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Human Resources/HR

HR / Administration / IR

HR

Graduate

Proficient

1

New South Wales, Australia