Italian Customer Experience Specialist - Budapest

at  Job Squad

Reference: AGBU
Start your journey in Budapest, the capital city of Hungary, where you can visit the stunning Hungarian Parliament Building, the historic Buda Castle, and the Chain Bridge. Take a stroll along the Danube River and soak in the beauty of the city’s architecture.
You need to have an EU passport to apply

YOUR QUALIFICATIONS

You speak and write Italian at a native level and you are fluent in English (at least C1).
1-2 years of experience in customer support and care is an advantage - e.g. travel industry or tourism.
You have a basic understanding and level of computer handling skills. Typing speed of 30 words per minute
Excellent problem solving skills with good interpersonal relationship building skills (motivational and soft skills).
Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely
If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have

• Understand and deliver business strategies and improve customer services through the execution of self-service
• Be accountable for meeting individual and team goals (KPIs)
• Continuously identify work process improvements and communicate to team leaders and (or) manager