Japanese Customer Support Advisor (Remote)

at  Squarespace

Remote, Tasmania, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate13 Oct, 2024Not Specified14 Jul, 20241 year(s) or aboveSquarespace,SmsNoNo
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Description:

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Advisors are working with our customers every day to ensure that they are achieving success with our products. In this role, you will use your product knowledge and support experience to create customer experiences that not only resolve customer issues, but advocate for our brand.
This is a full-time remote role based in New South Wales, Australia. This role reports into a Customer Operations Team Lead also based in New South Wales. You must be available to start in August 2024 and have both spoken and written fluency in English and Japanese (Keigo).

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Remote, Australia