JIRA Administrator

at  Synechron Inc

A
Posted by
Amit Tanpure
Recruiter
JIRA Administrator
Job Summary: We are looking for an experienced JIRA Administrator to join the Synechron team. The ideal candidate will be responsible for managing and customizing the JIRA software to fit the needs of our organization, ensuring that it enhances our project management processes and workflow efficiency.

SOFTWARE REQUIREMENTS:

• Proficiency in Atlassian JIRA and Confluence.
• Experience with JIRA plugins and extensions.
• Familiarity with database management systems (e.g., SQL, PostgreSQL).

CATEGORY-WISE TECHNICAL SKILLS:

• Atlassian Products:
• In-depth knowledge of JIRA and Confluence administration.
• Experience with Atlassian Marketplace apps.
• Systems Integration:
• Ability to integrate JIRA with various development and project management tools.
• Proficiency in customizing workflows, fields, screens, permissions, and notifications.
• Experience with scripting languages such as Groovy for process automation within JIRA.
• Ability to create complex JIRA queries (JQL) and reports for various stakeholders.
• Customization:
• Scripting & Automation:
• Reporting & Dashboards:

EXPERIENCE:

• Minimum 3 years of experience as a JIRA Administrator.
• Proven track record of managing Atlassian products.

QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Atlassian Certified JIRA Administrator credential is desirable.

SOFT SKILLS:

• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work independently with minimal guidance.
• High attention to detail and organizational skills.
• Proactive in identifying and implementing improvements.
• Patience and understanding while training users of varying skill levels.

• Configure, manage, and enhance JIRA and Confluence.
• Work closely with cross-functional teams to understand their workflow needs and implement custom solutions in JIRA.
• Maintain the integrity and security of the JIRA system.
• Create and manage complex JIRA projects, workflows, permissions, and users.
• Develop and maintain detailed technical documentation and user guides.
• Troubleshoot and resolve issues related to JIRA and Confluence.