JIRA Developer

at  ERGO

EXPERIENCE REQUIRED

• 3+ years of experience in administering Jira or similar platforms and technologies.
• Competent in writing SQL
• Atlassian certifications in Jira and Confluence Data Center.

ABOUT US

As Ireland’s largest IT Solutions Provider, with a growing global footprint, Ergo has a depth of expertise
across managed services (IT & Hardware), cloud, applications & software services, IT Resourcing and modern work.
Our recent technology awards are a testament to our commitment to delivering top-notch IT solutions. These achievements highlight our team’s dedication and expertise, showcasing our leadership in the industry

OVERVIEW OF ROLE

A Public sector client has a requirement for a Jira Developer / Technical expert for a 2 year contraxct role.
You will be working on a project to implement JIRA system upgrades and migration of portfolio of projects to a new instance/version of JIRA whilst ensuring no disruption to ongoing operations & reporting.

KEY TASKS

• Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Jira Service Desk)
• Migrating projects to new environments, performing sanity checks and ensuring smooth transition of contents while ensuring live system availability throughout
• Planning the migration to the new instance/version of JIRA for the portfolio, lift and shift
• Clean up of legacy boards/structures, user maintenance and moving projects to the consistent board
• Configuration of test sandboxes and importing live data effectively
• Evaluate and manage the usage of Atlassian add-ons (Eazy Bi, Risk Register, Zephyr Scale) to meet team and business needs including importing and exporting data between servers.
• Conduct training for employees and new hires on JIRA and briefing the team/s on new functionalities.
• Research and implement new approaches on Jira usage.
• Prompt issue resolution with JIRA Projects in coordination with other admins, business areas and Atlassian premier support