Jnr IT Technician

at  Foundation for Professional Development FPD

JOB TITLE : JNR IT TECHNICIAN

Location : FPD Head Office, Pretoria
Reporting to : IT Manager
Annual salary range : R181,743 – R246,435
(Please note that the salary range mentioned is indicative only. The offer to the successful
candidate will be determined within this salary range, based on the candidate’s relevant
qualifications and experience).

REQUIRED QUALIFICATIONS:

• CompTIA IT Fundamentals (ATF+)
• CompTIA A+ Core 1 and Core 2
• CompTIA Network+
• Basic qualifications in the MS Office 365 suite.

REQUIRED EXPERIENCE:

• Minimum 3 years’ experience in an IT Technical support role, including experience in
  IT administration.

ADDITIONAL REQUIREMENTS:

• Proficiency in reading, speaking, and writing English.
• Report writing and business writing proficiency.
• Excellent communication skills, with the ability to explain technical concepts to non-

technical users clearly.

• Physical strength is required to lift and carry computer equipment, servers, and

printers safely.

• Valid driver’s license.
• Ability and willingness to travel to FPD offices in other provinces, as well as to

conference venues across South Africa, to provide on-site IT support.

The IT Technician plays a crucial role in supporting FPD’s technology infrastructure and
ensuring the smooth operation of Information Technology systems. The IT Technician is
responsible for diagnosing, troubleshooting, and resolving hardware, software, and
network issues, as well as assisting FPD employees with technical queries. The IT
Technician is also responsible for assisting FPD Conferences delegates with technical
queries off-site at conference venues.