Jo Malone Stylist, Free Standing Store, V&A, Western Cape - 40 Hours - Full

at  The Este Lauder Companies

Position Summary:

• Understand individual sales and service goals and those of the Boutique and work towards fulfilling these objectives by providing outstanding customer service to each customer.

REQUIREMENTS:

• Grade 12
• Retail Cosmetics Experience
• Ability to work retail hours
  Job: Retail - Store
  Primary Location: Europe, Middle East, Africa-ZA-WC-Cape Town
  Job Type: Standard
  Schedule: Full-time
  Shift: Variable
  Job Number: 241362

• Sell product range and achieve retail sales targets set
• Achieve Items Per Transaction / ARS and mix of business goals set
• Provide Jo Malone service experience to all customers and achieve service targets
• Ensure team executes the Jo Malone service experience with every customer
• Ensure that the Consultation Standards and Jo Malone Service Vision are adhered to at all times
• Execute events according to the events guidelines
• Maintain the Jo Malone image at the counter by cleaning counters, tester stands and displays
• Merchandising of counter and displays
• Duties specified by Boutique Manager or National Sales Manager
• Ensure high standards of grooming, merchandising housekeeping and use of Jo Malone hygiene
• Assist with ensuring adequate stock levels on the shop floor and stock rotation.
• Ensure that the stock room is kept tidy and highlight any discrepancies or issues.
• Undertake specific tasks as given by the Boutique Manager including administrative paperwork
• Work in conjunction with team members and Boutique Manager to ensure efficient running of the Boutique
• Maintain personal grooming to the standards as set by the Company - Only Jo Malone fragrance products are to be used during working hours.
  Qualifications