Job Coach

at  atWork Australia

WHO WE ARE:

atWork Australia is an employment services provider, delivering employment services programs on behalf of the Australian Government. We support Australians living with disability, injury, health condition, or those who require additional support, to find and keep employment. We are driven by our purpose to connect people and business, so both can thrive. We believe work’s for everyone.
We work closely with our clients to provide a tailored and holistic service; identifying goals, developing resumes and interview prep, connecting clients with allied health services, training opportunities, financial support and more. This is all in pursuit of supporting job-readiness so our clients can be placed into meaningful and sustainable employment.
We work closely with our employer partners, building relationships with businesses to support them in accessing the full talent pool of job-ready candidates, while embracing diversity and inclusion in the workplace.
We are a team that work with integrity, compassion and determination to support our clients in a way that allows them to change their life through the benefits of employment.
Job Description
We have an exciting opportunity to join our Job Coach team in Hindmarsh and Surrounding Suburbs. If you’re looking for work with purpose, that has the ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.
The Job Coach’s role is to guide our clients towards job- readiness and enabling opportunities for employment once they are ready for work. As one of our Job Coaches, you will be at the forefront of our services, working one-on-one with clients to provide support for a sustainable career.

On a typical day as a Job Coach you might be:

• Encouraging and motivating participants through appropriate activities to find their own employment;
• Building relationships with local employers to source job opportunities for our clients;
• Reverse marketing clients to employers;
• Placing participants into sustainable employment leading to outcomes;
• Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements; and
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space.

Qualifications

• Experience in customer service or a client facing role, minimum one year’s experience;
• Ideally, demonstrated experience of working with people overcoming challenges;
• Happy and confident liaising with multiple external and internal stakeholders;
• Confident working to KPIs and making placements that result in sustainable and lasting employment for our clients/employers;
• An overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thrive; and
• Hold a current Drivers Licence.

Additional Information

Please refer the Job description for details