Job No. 545517 Cashier

at  California State University

Job no: 545517
Work type: Staff
Location: Bakersfield
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Finance/Accounting, Probationary, Full Time, On-site (work in-person at business location)
CLASSIFICATION TITLE: Accounting Technician I

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – Equivalent to one year of clerical accounting or financial record-keeping experience that includes direct customer contact. Any combination of education and experience which provides the required knowledge and abilities will be considered.

SKILLS, KNOWLEDGE & ABILITIES (SKA’S) –

• Regular and reliable attendance is required.
• Ability to demonstrate attention to detail in reviewing financial documents for accuracy, completeness, validity, and adherence to standards.
• Ability to compute and post numbers and handle funds rapidly and accurately.
• Ability to maintain files and records; identify, trace, and correct errors.
• Ability to receive and follow direction.
• Ability use current computer word processing, spreadsheets, databases, online calendaring, email, software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid.
• Ability to perform math calculations with speed and accuracy and be familiar with financial record keeping methods.
• Ability to read, understand, and explain student accounts.
• Ability to investigate and analyze standard problems. Ability to anticipate basic problems and address them proactively.
• Ability to review, analyze, interpret, communicate, and apply well established policies and procedures.
• Ability to remain flexible to meet customer demand levels.
• Ability to produce professional communications that meet high standards for appearance, grammar, spelling, and clarity.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Demonstrated communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
• Thorough knowledge of English grammar, spelling and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Working knowledge of or ability to quickly learn University infrastructure.
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.

PREFERRED QUALIFICATIONS:

• Experience in the cashiering office, bursar’s office, or student finance office at an educational institution or experience as a teller in the banking industry.
• Hands on experience in PeopleSoft Student Finance and CASHNet software.
• Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
  PHYSICAL DEMANDS: LIGHT WORK – involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.

Cashiering Functions

• Receive money, make change, and prepare receipts.
• Distribute petty cash upon receipt of proper paperwork.
• Reconcile cash drawers and troubleshoot variances.
• Prepare bank deposits, order cash, and maintain cash boxes.
• Operate bulk coin counter and bulk currency counter.
• Post a variety of transactions to the cashiering and accounting systems quickly and accurately.
• Receive, verify, and distribute reimbursement and pay checks.
• Run reports, prepare spreadsheets, and maintain files.

Customer Service

• Assist students and staff at the Cashiering window and over the phone, by answering questions, providing, and collecting forms as needed, and directing customers to appropriate resources on campus.
• Communicate well established policies and procedures to staff and students. Refer more complex questions to appropriate staff member for assistance.

Administrative Tasks

• Make photocopies, scan documents, and perform other routine office tasks as needed.