Jr. HR Solutions Specialist

at  MetLife

Country
Argentina
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
30-Oct-2024
Job ID
5034

ESSENTIAL BUSINESS EXPERIENCE AND TECHNICAL SKILLS:

• Bachelor’s degree in human resources or related field.
• 1 – 2 Years of experience in related fields.
• Experience working in shared services center.
• Advanced level of English
• Sound judgment skills to review and resolve issues.
• Strong collaboration skills with a client-focus
• Strong analytical skills including gathering, analyzing and interpreting data to drive performance and optimize HR process improvement.
• Strong communication skills

WITH MORE THAN 150 YEARS IN BUSINESS AND PRESENCE IN MORE THAN 40 COUNTRIES, METLIFE IS LEADING THE GLOBAL TRANSFORMATION OF THE INSURANCE INDUSTRY. UNITED IN PURPOSE AND WITH DIFFERENT PERSPECTIVES, WE ARE A COLLABORATIVE COMMUNITY OF MORE THAN 40.000 COLLABORATORS WORLDWIDE, COMMITTED IN BUILDING A MORE CONFIDENT FUTURE FOR ALL OUR STAKEHOLDERS — EMPLOYEES, CUSTOMERS, SHAREHOLDERS AND THE COMMUNITIES WE SERVE.

We are looking for a new Jr. HR Solutions Specialist to join our Center of Excellence in Argentina.
The role will support end to end HR processes serving as the lynch pin between HRBPs and the broader People, Services and Solutions organization including the outsourced provider. This role will be integral for business support and the success of the HR Partners, and thus requires deep HR generalist knowledge, sound judgement, process orientation and great relationship building skills.

KEY RESPONSIBILITIES:

End to end process support

• Accountable for ensuring a positive pre-boarding and onboarding experience for new hires and exit process for separations.
• Manages employee inquiries which cannot be resolved through standard PSS offerings.
• Supports document management for leave, separation, employee personnel files, etc.

Coordination of PSS and supplier activity

• Act as main point of contact between outsourced supplier and the broader team
• Oversees organizational design changes to ensure accurate implementation.
• Advises PSS / supplier on necessary mass data changes (e.g., driven by reorganizations)
• Coordinates vendor management across HR and provides oversight on supplier tasks (e.g., talent vendor management)
• Manages data access requests.
• Ensures PSS understands country and union specific regulations needed to support reporting and analysis for labor relations.
• Ensures PSS understands local regulations related to supporting international assignments.

Provides essential execution support to HRBPs.

• Provides basic PMO support on transformation initiatives (e.g., creating trackers, risk identification / mitigation, etc.)
• Helps with transactional elements of strategic HR plan development (e.g., content collation)
• Interfaces with relevant teams to gain information in order to support HRP decisions / actions.
• Supports HRPs in collaboration with Analytics team in case of larger data-heavy projects / initiatives.
• Assists HRP to implement performance improvement plans including communication, tracking, reporting, etc.
• Supports HRBPs in implementing labor strategy and maintaining union / labor relations when required.
• Assists HRP in administering and preparing for negotiations.
• Participates in ad hoc projects as requested.