Junior Account Manager (NL, DK)

at  Donkey Republic

ABOUT US

Donkey Republic is looking for a Junior Account Manager for NL, DK and UK. We are a Danish purpose-driven company, operating a fleet of 22,000+ bicycles, serving 1m+ customers in 70+ locations in Europe. We are working to provide flexible, affordable and sustainable transportation around the world - and we need you!

YOUR ROLE

As Junior Account Manager, you will be responsible for maintaining the day to day and long term relationship with our public and private business partners across Europe, handling a portfolio of +30 stakeholders coming mainly from the Netherlands, Denmark and the UK.
You will be involved in the entire lifecycle of our business partners: from onboarding, launching new operations and renewing contracts, to advising partners on how to grow via data-driven conversations and reporting, to representing Donkey Republic at local events and closing operations.

WHAT YOU’LL BE DOING:

• Analysing data-dashboards and compiling data reports.
• Replying to partners’ questions and coordinating requests.
• Creating memberships and coupon codes in the backend.
• Advising clients on how to grow with us.
• Working with the Sales team in order to predict and foster upsells and contract renewals.
• Facilitating bike and spare part delivery logistics.
• Having an open ear for our partners’ concerns and feedback.
• Consulting on and coordinating marketing activities.
• Collaborating with our Senior and Key Account Managers in various projects.
• ….and other fun stuff.