Junior Application Specialist

at  GE Healthcare

JOB DESCRIPTION SUMMARY

In this role you will administer and coordinate formal training classes at the assigned customer installation site. You will be responsible for post-sale customer support including on site clinical in-servicing and go-live support. You will supports the sale of GE HealthCare products to the medical community by assisting the field Sales representatives with pre-sale demonstrations and clinical trials. The role is based in Belgium.

JOB DESCRIPTION

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

BASIC REQUIREMENTS

• Bachelor’s degree or associate degree or RT certification and five years clinical experience and three years of modality experience;
• Knowledgeable on the latest product platform, specifically Helical scanning;
• Prior exposure or experience with GE HealthCare products (e.g., Optional: CT/i, LightSpeed, LightSpeed Plus, Advantage Windows Workstation, software);
• Willing to travel extensively (four to five days a week, including weekends);
• All clinical, modality, and product experience must be up to date;
• Candidate should be comfortable in a physician and clinical/patient care environment;
• Proficient with Windows based software;
• Team player;
• Fluent Dutch, French and English;
• Must have a valid driver’s license.

• Coordinate the delivery of customer training with the Field Engineer and Sales groups.
• Support the sales process in technical presentations of (modality) products where applicable.
• Answer a wide range of questions concerning software and clinical applications.
• Produce well-written post-training reports and to provide written product feedback.
• Support tradeshow activity.
• Aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position;
• Complete all planned Quality & Compliance training within the defined deadlines;
• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization;
• Identify and report any personal quality or compliance concerns immediately to the Quality Organization;
• Ensure timely dispatch closure;
• Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe; Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.