Junior Business Analyst

at  eHealth Saskatchewan

Employment Type: Permanent Full-time
Location(s): SK
Salary Range: $35.267 - $42.938 Hourly
Salary Supplement: included in hourly salary range (in-scope)

YOU WILL HAVE KNOWLEDGE OF:

• Knowledge of requirements analysis and solution design techniques;
• Knowledge of business process improvement methodologies, tools, and processes;
• Knowledge of information analysis techniques;
• Knowledge of information technology architectures including: integration and application software, interoperability standards, database, subsystem components and software;
• Experience in supporting the adoption of computer technology in a health care or related environment;
• Experience in testing, implementing and adapt existing systems/applications in an integrated environment taking into account design alternatives, business requirements and system impacts;
• Excellent documentation skills to produce business requirements, test plans and schedules;
• ITIL – Information Technology Infrastructure Library certification is an asset;
• Certified Business Analysis Professional designation is an asset.
  The knowledge and skills required for this position would be attained through the completion of a post-secondary degree or diploma in Computer Science or related area of study. An IIBA Entry Certificate in Business Analysis (ECBA), BRONZE level or higher, with an equivalent combination of experience will be considered. In addition, the successful candidate will have at least 1 year of experience working within an integrated IT/Health support environment. An equivalent combination of education and experience may be considered.

TECHNICAL

• Test, implement or adapt existing systems/applications in an integrated environment taking into account design alternatives, business requirements and system impacts.
  If this role sounds like the opportunity you have been looking for – we would love to hear from you!

ABOUT THE ROLE:

Reporting to the Manager, Drug and Pharmacy Services, eHealth is looking for 2 Junior Business Analyst’s who have a customer focus and value knowing that the work they do has a direct impact on the lives of patients and their families. The Junior Business Analyst role is responsible for supporting drug and pharmacy service delivery in both the acute care and community settings.
As part of the Drug and Pharmacy Services team, you will develop and monitor data quality metrics, develop standard work and engage with stakeholders both internally and externally. You will be expected to support initiatives, including gathering, validating and managing business requirements, clear and concise documentation, implementation planning, training development and execution, incident management and support. You must have a passion for customer service and an aptitude for problem solving to understand the problem at hand and be able to communicate that to others.

TYPICAL DAILY DUTIES: *

• Gather and document business processes, requirements, and specifications;
• Liaise with end users, customers, and third party service providers;
• Provide support and training for technology solutions;
• Ensure that recommendations include sufficient controls;
• Identify opportunities where business processes can be enhanced through the implementation of technology or by other techniques;
• Participate in projects as needed to ensure that services are smoothly transitioned and evolved.
• Typical daily duties will vary based on the day-to-day