Junior Business Analyst - Syndication

at  BBC

Data & Analytics
Permanent - Full Time
London, GB, W12 7FA
BBC Studios Distribution
Job Closing Date: 28/10/2024

PACKAGE DESCRIPTION

Job Reference: 19102
Band: C
Salary: Upto £32.000 depending on relevant skills, knowledge and experience, London Weighting Allowance also included. The expected salary range for this role reflects internal benchmarking and external market insights.
Contract type: Permanent.
Location: Office Base is London TVC ( This is a hybrid role)

DISCLAIMER

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

THE ROLE

We are seeking someone who is interested in working on all aspects of the products including platform support, analysis of new feature requests and delivery of new features including testing.
This is a great entry point into the technology underpinning digital media scheduling and delivery, and the perfect opportunity for someone who is interested in the ‘whys’ and the ‘how’s’ behind these processes.
Role Responsibility:
The Junior Business Analyst will be involved in a range of support, delivery and testing activities for BBC Select and Podcast, including:

• Day to day operational support, ensuring support tickets are reviewed in a timely fashion and stakeholders are kept updated on progress.
• Impact assess support tickets as required, ensuring root cause is identified and corrective action documented and scheduled as necessary.
• Build and maintain knowledgebase on systems, technical and operational support workflows which enable BBC Select and Podcast delivery to partner platforms.
• Liaise with internal business teams and 3rd parties including the delivery partners and tech platforms as required.
• Build and maintain strong working relationships with stakeholders and immediate team.
• Assist with elicitation, analysis and documentation of business requirements as appropriate
• Assist with identifying the scope of new features and liaise with the development team to establish effort
• Assist with QA and regression testing of new features
• Work closely with Software Developers, Testers, Business Analysts and Project Managers as part of an agile team