Junior Business Intelligence Developer

at  SupportNinja

We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.
SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.
SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.
As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.
The Business Intelligence Developer I will play a crucial role in gathering and analyzing data to provide actionable insights and drive strategic decision-making.

WHAT ARE THE REQUIRED QUALIFICATIONS OF A BUSINESS INTELLIGENCE DEVELOPER?

• Must have a high school diploma or equivalent
• Bachelor’s degree in Computer Science, Business Analytics, Statistics, or a related field preferred
• Previous experience in data analysis, business intelligence, or a similar role, preferably in the call center environment
• Strong communication skills, both verbal and written
• Strong analytical and problem-solving skills, with the ability to analyze complex datasets and extract meaningful insights
• Proficiency in data visualization tools such as Tableau, Power BI, or QlikView.
• Solid understanding of SQL and database management
• Experience with statistical analysis and modeling techniques is a plus
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Attention to detail and a strong commitment to data accuracy and integrity
• Proficient in using computers and various software applications

Please refer the Job description for details