Junior Client Relationship Manager

at  Instimatch Global AG

Instimatch Global is a Switzerland based global fintech company established in 2017. We revolutionized global money markets through digitalization by bringing instant price discovery, deal negotiation workflows and API integrations in a compliance friendly platform to treasuries across diverse sectors. With trading in a range of products that includes unsecured cash deposits, repos, money market funds and FX, we have 300 institutional customers in 32 countries.
We are now looking for a Junior Client Relationship Manager to join our team in Zurich and help us grow the business.
Tasks

In this role you would

• Support senior sales managers in new customer onboardings
• Contribute to after-sales success by actively engaging with customers once they are onboarded
• Pick up and resolve customer support requests
• Capture key data and customer interactions into the CRM
• Conduct market analysis and research
• Manage marketing activities (incl social media)
• Organize customer events

Requirements

We are looking for a person that

• Loves interacting with customers and helping them
• Keeps a good sense of humor, even in the face of challenges
• Is experienced in financial markets and understands the jargon
• Approaches problems in a structured manner and is tenacious in reaching solutions
• Loves to learn something new everyday
• Is solution-oriented and data driven
• Is experienced in Excel and Python
• Is fluent in English and German

Benefits

We will offer you

• A friendly and supportive workplace where you will grow with the company
• International experience working with customers from diverse industry sectors
• Work in a company that is creating cutting-edge and pioneering solutions
• Opportunities to develop your leadership skills

If you’re looking for a client-facing sales support role in a dynamic growth-stage tech company, please share your CV with us and let us know what motivates you to apply for this job opening

• Support senior sales managers in new customer onboardings
• Contribute to after-sales success by actively engaging with customers once they are onboarded
• Pick up and resolve customer support requests
• Capture key data and customer interactions into the CRM
• Conduct market analysis and research
• Manage marketing activities (incl social media)
• Organize customer event