Junior Content Manager

at  SumSub

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.
Sumsub has over 2,500 clients across the fintech, crypto, transportation, trading and gaming industries including Bitpanda, Wirex, Avis, Bybit, Huobi, Kaizen Gaming, and TransferGo.
The Junior Content Manager will work cross-functionally to produce high-quality content and grow Sumsub’s organic reach. You will be an integral part of positioning Sumsub as the go-to source for best-practice content on collaboration and remote work. We are looking for a self-starter who is organized, process-driven, and highly motivated to tell compelling stories and produce content at scale.

• Partner with the SEO Team and write blogs, guides, title tags, and meta descriptions, based on their project needs.
• Understand on-page best practices and work with the SEO Content Coordinator to fold them into a content production process.
• Ensure all writing is customer focused by actively learning about and developing empathy for Sumsub’s target audiences.
• Manage multiple assignments every week and hit deadlines.
• Work with cross-functional partners to collaborate on content, give, and receive feedback.
• Work with the Managing Editor, Brand Copy Lead and Proofreader to ensure everything you write is on-brand and free of grammatical errors.
• Oversee publishing of editorial content and work with cross-functional stakeholders to get all the necessary assets.
• Coordinate with the social media and email specialists to ensure content is ready for distribution and assist as needed.
• Understand customer needs and incorporate their perspective into content.
• Conduct research for content topics based on industry trends and best practices. Brainstorm story ideas and assist stakeholders and partners to develop ideas into compelling stories.
• Partner with SEO, web, product marketing, and design teams to plan and prioritize content ideas—and bring them to life.
• Interview subject matter experts and conduct research to develop relevant and useful content.
• Become familiar with the Sumsub story, voice, and tone to create content that is on brand and on message.Improve and optimize existing content based on search performance metrics.