Junior Customer Success Manager - Hybrid - The Hague (NL)

at  Eye Security

Picture this: You’re joining a dynamic, fast-growing team on the frontlines of cybersecurity, helping small and medium businesses stay safe in an ever-changing digital world. At Eye Security, we believe in the power of fresh ideas and bold action, and we’re looking for a passionate Junior Customer Success Manager to make an impact. You’ll be part of a team that values your input and supports you as you grow your career. If you love connecting with people, solving problems, and making a real difference, this is your chance to shine.

WHAT YOU BRING TO THE TABLE:

• Some Experience (or Eagerness to Learn!): You have a bit of experience in customer service, account management, or a similar field, but most importantly, you’re excited to learn and grow.
• Great Communication: You’re comfortable chatting with customers in both English and Dutch and love helping people solve problems.
• Customer-Focused: You genuinely care about making customers happy and are always looking for ways to support them.
• Tech-Savvy: You don’t need to be an expert, but if you have an interest in tech or SaaS, that’s definitely a plus!

WHO YOU ARE:

You’re excited to jump into a fast-paced environment, build strong customer relationships, and take on new challenges. You’re a team player who’s eager to learn, grow, and make an impact. Most importantly, you’re looking for a place where you can build a meaningful career.

• Building Great Relationships: You’ll work with a range of customers, helping them get the most out of our products and guiding them through their journey with us.
• Finding New Opportunities: Using your curiosity and analytical skills, you’ll spot ways to improve our customers’ experiences and help them succeed even more.
• Be the Voice for Customers: You’ll listen to customer feedback and share it with our team, helping us make our products and services even better.
• Teamwork Makes the Dream Work: You’ll collaborate with different teams like Product, Engineering, and Sales to make sure our customers have a smooth and amazing experience with Eye Security.
• Learning & Growing with Data: You’ll track how happy our customers are and use what you learn to build stronger relationships and help them thrive.