Junior Desktop Support

at  Applied Research Associates Inc

Baton Rouge, LA 70801, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate17 Nov, 2024Not Specified21 Aug, 20242 year(s) or aboveGood communication skillsNoNo
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Description:

This is a junior-level position at the Rocky Mountain Division located in Baton Rouge, LA. The individual selected for this position will work as part of a team of technical support staff across the country and will administer all aspects of the LAN operating environment.

  • What you’ll do as a Desktop Support Administrator
  • Provide desktop support and technical assistance to end users on a variety of issues.
  • Manage and support a small Windows server environment.
  • Set up and maintain user accounts and computers.
  • Manage file, print, and license servers.
  • Administer data backups.
  • Apply security patches and updates in a timely manner.
  • Document and maintain IT related procedures.
  • Maintain inventory and licensing records for hardware and software acquisitions.
  • Desktop Support Administrator Requirements
  • Requires High School Diploma or equivalent
  • 1-3 years of experience supporting desktops/laptops and servers; specifically, with systems running Windows 10, Server 2016+ on a Windows network, including printers and other peripherals. (Education may be counted in lieu of experience, one year of college is equivalent to two years of experience).
  • Experience supporting an array of applications on Windows operating systems including, Microsoft Office, SharePoint, email, VPN clients, firewalls, disk encryption, and antivirus software.
  • Experience troubleshooting and repairing hardware and network problems in virtual and physical environments.
  • Ability to obtain a security clearance, which includes US citizenship.
  • Desktop Support Administrator Preferences
  • Experience with Windows Server 2016 and above
  • Experience with Microsoft 365 office applications
  • Experience with Veeam backup software
  • Knowledge of Cisco VoIP phone administration
  • MCSE, A+, Net+, Security+ certifications
  • Antivirus and WSUS
  • Bachelor’s degree in MIS, CS, or other IT-related field
  • DoD experience
  • Understanding of IT security best practices
  • Secret Security Clearance – Active or Inactive

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Information Technology/IT

IT Software - Network Administration / Security

Other

Graduate

Proficient

1

Baton Rouge, LA 70801, USA