Junior Desktop Systems Analyst

at  Crown Equipment Corporation

Basingstoke, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Nov, 2024Not Specified16 Aug, 2024N/AInterpersonal SkillsNoNo
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Description:

Main Tasks:
- Provide cross-site support (onsite if required) to our users in the areas of:
o Microsoft Windows 10/11
o Microsoft Office 365
o Microsoft OneDrive/Sharepoint
o Adobe Applications
o Crown applications
o Web applications
o Various other Software issues
o Mobile Device Management

o Technical issues (PCs, notebooks, printers and peripheral devices)

  • Installation, configuration, maintenance and assembly/disassembly of hardware
  • Analysis and resolution of error situations as part of 1st level support
  • Responsible for the use, maintenance and processing of service requests and incidents in our ITSM tool in accordance with ITIL
  • Point of contact for our regional IT infrastructure team
  • Coordination of external service providers

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Systems Engineering

Graduate

Proficient

1

Basingstoke, United Kingdom