Junior Engineer 1st Line

at  Vodafone

YOUR DAY TO DAY:

• 1st Line Operations of Vodafone Network in a multi-vendor environment.
• Monitors, and maintains Vodafone Germany and Czech Network, dispatches field and 2nd line personnel, performs network troubleshooting activities, provides reports and follow up in order to reach the agreed Network and NOC KPI’s.
• Preventive and corrective first level troubleshooting ensuring quality and continuity of service and the restoring time for Vodafone Network elements.
• In collaboration with 2nd Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults.

WITH THESE SKILLS YOU ARE A GREAT CANDIDATE:

• Knowledge of telecommunication services, networks and technologies (GSM, UMTS, LTE, IP, PDH, SDH, DWDM);
• Capable to understand and to work with different Windows applications (WEB - based);
• Good communication skills;
• Team working oriented;
• Gained an IT qualification e.g CCNA (or working towards);
• Ideally previous work experience within a busy customer service centre in a Telecoms, Data Centre or IT;
• Good knowledge of English and nice to have German;
• Technical university degree or student to: faculty of Electronics, Telecommunications, Information Technology;

Please refer the Job description for details