Junior ERP CEGID (Primavera) V10 - Technical Support

at  Mercan Properties

Mercan Properties is a leading company in the sector of immigration and hospitality and is looking for a a motivated professional to develop their career in supporting the Cegid
(Primavera) V10 ERP solution.
If you are interested in joining a growing team and deepening your technical knowledge, this opportunity is for you!

TECHNICAL REQUIREMENTS:

• Basic knowledge of SQL;
• Familiarity with Crystal Reports for report development (preferred);
• Experience with Cegid (Primavera) V10 ERP modules (Accounting, Financial Management, Projects, Purchasing, Sales, Inventory, Human Resources, among others);
• Knowledge of Fiscal Reports and their fiscal and legal obligations (preferred);
• Familiarity with Standard API and WebAPI (optional);
• Knowledge of Office Extensions (optional).

PREFERRED REQUIREMENTS:

• Degree in Information Technology or related fields;
• Previous experience in technical support or an ERP environment will be valued;
• Certifications in various Cegid (Primavera) V10 ERP areas will be a plus.

CANDIDATE PROFILE:

• Ability to solve technical problems with attention to detail;
• Team spirit with a willingness to learn and grow professionally;
• Strong written and verbal communication skills to interact with various stakeholders;
• Proactivity in seeking solutions and continuous improvement.

• Provide technical support for the Cegid Primavera management solutions and the company’s internal systems;
• Maintain and update the installed ERP, ensuring its performance and reliability;
• Resolve support tickets, providing effective solutions within established deadlines;
• Collaborate with the team to identify and resolve technical issues in various functional areas (Accounting, Financial Control, Projects, Fixed Assets, Treasury, Purchasing, Sales, Inventory, Human Resources);
• Assist in creating reports using Crystal Reports and provide support in maintaining SQL

databases;

• Assist in the preparation and configuration of Fiscal Reports, ensuring compliance with fiscal and legal requirements.